Customer Service E-Commerce Ambassador (Part-time)

Love fine footwear and quality customer service?  Our small team is looking for a dynamic individual who shares our values and our aesthetic.  You will work in a warm, welcoming environment where collaboration and new ideas are encouraged.

Taks and Responsibilities

• Respond to customer inquiries by email, telephone, chat, and social media;
• Manage after-sales service and find customer and product solutions where necessary.
• Fulfill online orders as well as returns and exchanges;
• Welcome and serve in-store clients when needed;
• Share customer feedback with product development and marketing teams;
• Miscellaneous tasks related to operations and management of the boutique. 

Skills and Requirements

• Work experience in a similar role in sales or customer service;
• Strong written and oral communication skills in both French and English;
• Knowledge of Shopify POS is a plus;
• Cares about outstanding customer service;
• Independent, organized, and versatile;
• An entrepreneurial team spirit. 

Employment Details & Benefits

• Wage: starting at $16/hour, negotiable according to experience, plus employee discount on purchases.
• Part time (around 10-15 hours/week), primarily weekends and holiday periods. Perfect for a student.
• Store is located at 5365 boul. St-Laurent in Montréal. Remote work possible.
• Business hours:
• Monday - Wednesday:  11am to 6pm
• Thursday - Friday:  11am to 7pm
• Saturday - Sunday:  11am to 5pm

These are some qualities that we value in our team. If this sounds like you, send us your resumé at hello@maguireshoes.com. We can't wait to meet you!